Wednesday, June 17, 2015

“Sorry, we're having trouble reaching the server” and “The server was unable to save the form at this time. Please try again”.



ISSUE 1
=====

Receiving following error message Sharepoint 2013  PeoplePicker 

  “Sorry, we're having trouble reaching the server”

If you already tried restarting IIS  and tried enabling HTTP Activation  fearture for .net 3.5 and WCF.

If you still received same error, Try enabling Anonymous Access 

RESOLUTION 
============ 

1. Go to IIS  and Select the site where you are receiving the error 

2. Click on Authentication -->Enable Anonymous Authentication 

3. Restart the IIS

Hope this helps you ! Please let me know if you still receive the same error message.


ISSUE 2
======= 

Getting following error message while saving list in SharePoint 2013,

“The server was unable to save the form at this time.  Please try again”. 

RESOLUTION 
============ 

1. Go to IIS  and Select the site where you are receiving the error 

2. Click on Authentication -->Enable Anonymous Authentication 

3. Restart the IIS

Hope this helps you ! Please let me know if you still receive the same error message.


I recently experience both this issue in my SharePoint 2013 environment, tried all troubleshooting steps finally enabling Anonymous Authentication  fixed my issue.

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5 comments:

  1. Thank You so much.... it worked for me after long struggle...

    ReplyDelete
  2. Hi

    I am still getting the error" Sorry, we're having trouble reaching the server" after Enabling the http and reseting the IIS and enabling Anonymous Authentication

    ReplyDelete
  3. Still getting same error even after doing this, however when i use the non AAM url i.e the direct server url - http://servername i dont get the issue, any suggestions?

    ReplyDelete
  4. I too faced the same issue...but rectified by following the above steps..is it necessary to do enable and restart IIS everyday

    ReplyDelete
    Replies
    1. No need to enable and restart IIS everyday. thank you ~

      Delete